Home

Welcome to the Dimagi Help Center

Want more?

To join our ever-growing community of app-builders, implementers, and developers, visit our forum, here!

To check on the current status of our services, check out our statuspage, here!

Portals

  1. Sales & Accounts Team

    Raise a question for our Sales & Accounts Team.

  2. CommCare Support

    Raise a CommCare Technical Support request.

  3. USH Data & Analytics

    Welcome! You can raise a request for the USH Data & Analytics team using the options provided. To report an urgent issue, please contact USH support (support@dimagi.com).

Suggested forms

  • Support in Sales & Accounts Team

    You have a question about your subscription or account.

  • Suggest improvement in Feedback

    See a place where we can do better? We're all ears.

  • Data Platform User Provisioning in USH Data & Analytics

    This includes user provisioning, deprovisioning and change requests. The general inquiries option should not be used for troubleshooting user access issues.

  • Help with App Building in CommCare Support

    Ask us for advice building forms, managing users and roles, case properties, and more.

Powered by Jira Service Management
{"xsrfToken":"6ac4ee28209a2d6b27047fd8d61135768e7b33c3_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4101635b-fab4-4ef0-b64e-2f33a0edc215/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MTM3M2E1Yy1mYzdmLTRiOTgtOWJiNS0yODM2NjY0NjBhYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQxMDE2MzViLWZhYjQtNGVmMC1iNjRlLTJmMzNhMGVkYzIxNSI6WyJyZWFkIl19LCJleHAiOjE3Mzc4MjYxNTcsIm5iZiI6MTczNzgyNTU1N30.4My3TYn2Mqm7g0LrY7aZ7uZYzj5ZXhVJAych8PH2kv8&client=71373a5c-fc7f-4b98-9bb5-283666460ac9&mode=fit","logoId":"4101635b-fab4-4ef0-b64e-2f33a0edc215","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Dimagi Help Center","sharedPortalName":"Home","userInitialAnnouncementHeader":"Want more?","userInitialAnnouncementMessageWiki":"<p>To join our ever-growing community of app-builders, implementers, and developers, visit our forum, <a href=\"https://forum.dimagi.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here</a>!</p>\n<p>To check on the current status of our services, check out our statuspage, <a href=\"https://status.commcarehq.org/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here</a>!</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Dimagi Help Center","sharedPortalName":"Home","announcementHeader":"Want more?","announcementMessage":"To join our ever-growing community of app-builders, implementers, and developers, visit our forum, [here|https://forum.dimagi.com/]!\n\nTo check on the current status of our services, check out our statuspage, [here|https://status.commcarehq.org/]!\n\n","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#f58220","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1da4505d-043a-4494-b7b7-e7f61049139d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MTM3M2E1Yy1mYzdmLTRiOTgtOWJiNS0yODM2NjY0NjBhYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFkYTQ1MDVkLTA0M2EtNDQ5NC1iN2I3LWU3ZjYxMDQ5MTM5ZCI6WyJyZWFkIl19LCJleHAiOjE3Mzc4MjYxNTcsIm5iZiI6MTczNzgyNTU1N30.tiQfWir-br5yLn4KzjtAIkxJbKd2WaDSzYjBlnbUqEA&client=71373a5c-fc7f-4b98-9bb5-283666460ac9&height=300&mode=fit","bannerMediaApiFileId":"1da4505d-043a-4494-b7b7-e7f61049139d","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=dimagi","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"6ac4ee28209a2d6b27047fd8d61135768e7b33c3_lout","baseUrl":"https://www.support.dimagi.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://dimagi.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"71373a5c-fc7f-4b98-9bb5-283666460ac9","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f96352cb27b146328c7fc454525e4951","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}