TechOps Support Portal

Welcome! You can raise a request for TechOps using the options provided.

Staff Augmentation

What can we help you with?

Vendor/Contractor Engagement Request

For further details on this request, please refer to this wiki: https://dimagi.atlassian.net/wiki/spaces/internal/pages/3794763806/Vendor+Contractor+Engagement

Note: It can take up to 2 months to secure a resource from our vendors. The sooner you can submit the request, the sooner we can get started.

Required fields are marked with an asterisk

{"xsrfToken":"afaf618d91ea43380a6ec33013a5d97bb50e56e0_lout","branding":{"id":"280","key":"techops","name":"TechOps Support Portal","portalBaseUrl":"/servicedesk/customer/portal/280","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/280/100","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0f004d","headerLinkHoverBGColor":"#0f004d","headerBadgeColor":"#0f004d"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4101635b-fab4-4ef0-b64e-2f33a0edc215/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MTM3M2E1Yy1mYzdmLTRiOTgtOWJiNS0yODM2NjY0NjBhYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQxMDE2MzViLWZhYjQtNGVmMC1iNjRlLTJmMzNhMGVkYzIxNSI6WyJyZWFkIl19LCJleHAiOjE3ODI2NzI4NTAsIm5iZiI6MTc4MjY3MjI1MH0.h5qGcj3hUuowp1JychmScmK7q_8FXFA_eIpb_5oebIw&client=71373a5c-fc7f-4b98-9bb5-283666460ac9&mode=fit","logoId":"4101635b-fab4-4ef0-b64e-2f33a0edc215","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Dimagi Help Center","sharedPortalName":"Dimagi Support","userInitialAnnouncementHeader":"Want more?","userInitialAnnouncementMessageWiki":"To join our ever-growing community of app-builders, implementers, and developers, visit our forum, <a href=\"https://forum.dimagi.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here</a>!\nTo check on the current status of our services, check out our statuspage, <a href=\"https://status.commcarehq.org/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here</a>!","translations":{"en-US":{"helpCenterTitle":"Welcome to the Dimagi Help Center","sharedPortalName":"Dimagi Support","announcementHeader":"Want more?","announcementMessage":"To join our ever-growing community of app-builders, implementers, and developers, visit our forum, [here|https://forum.dimagi.com/]!\n\nTo check on the current status of our services, check out our statuspage, [here|https://status.commcarehq.org/]!\n\n","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#f58220","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1da4505d-043a-4494-b7b7-e7f61049139d/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MTM3M2E1Yy1mYzdmLTRiOTgtOWJiNS0yODM2NjY0NjBhYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFkYTQ1MDVkLTA0M2EtNDQ5NC1iN2I3LWU3ZjYxMDQ5MTM5ZCI6WyJyZWFkIl19LCJleHAiOjE3ODI2NzI4NTAsIm5iZiI6MTc4MjY3MjI1MH0.wJ4nfy0C4aOwVeIzPq9us3iJRL5gJrmGHqXZzN65VKQ&client=71373a5c-fc7f-4b98-9bb5-283666460ac9&height=300&mode=fit","bannerMediaApiFileId":"1da4505d-043a-4494-b7b7-e7f61049139d","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"280","key":"techops","projectId":10937,"serviceDeskId":280,"name":"TechOps Support Portal","description":"Welcome! You can raise a request for TechOps using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/280","onlyPortal":false,"reqTypes":[{"id":"794","name":"General requests or questions","descriptionHtml":"For further details on this request, please refer to this wiki: <a href=\"https://dimagi-operations.atlassian.net/servicedesk/customer/portal/92/group/145/create/536\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://dimagi-operations.atlassian.net/servicedesk/customer/portal/92/group/145/create/536</a>","callToAction":"General requests or questions","introHtml":"If your question or request doesn’t fit into any of the options here, tell us what you need - we’ll take it from there.","icon":10458,"iconUrl":"https://www.support.dimagi.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[422],"key":""},{"id":"793","name":"Laptop Replacement/Buyback Request","descriptionHtml":"For further details on this request, please refer to this wiki: <a href=\"https://dimagi.atlassian.net/wiki/spaces/internal/pages/3794763779/Laptop+Replacement+Buyback+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://dimagi.atlassian.net/wiki/spaces/internal/pages/3794763779/Laptop+Replacement+Buyback+Request</a>","callToAction":"Laptop Replacement/Buyback Request","introHtml":"Submit this request for laptop replacement or buyback","icon":10458,"iconUrl":"https://www.support.dimagi.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[424],"key":""},{"id":"800","name":"Tech Hiring Request ","descriptionHtml":"For further details on this request, please refer to this wiki: <a href=\"https://dimagi.atlassian.net/wiki/spaces/internal/pages/3796303873/Tech+Hiring+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://dimagi.atlassian.net/wiki/spaces/internal/pages/3796303873/Tech+Hiring+Request</a>\nNote: TechOps acts as the hiring manager for technical roles within TechOps-supported divisions. Engineering Managers (EMs) serve as hiring managers within their own divisions; if no EM exists, TechOps will assign one for the recruitment process.","callToAction":"Tech Hiring Request ","introHtml":"Use this request to initiate internal hiring support from TechOps for technical roles.","icon":10458,"iconUrl":"https://www.support.dimagi.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[423],"key":""},{"id":"795","name":"Tooling Support","descriptionHtml":"For further details on this request, please refer to this wiki: <a href=\"https://dimagi.atlassian.net/wiki/spaces/internal/pages/3795583020/Tooling+Support+Request\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://dimagi.atlassian.net/wiki/spaces/internal/pages/3795583020/Tooling+Support+Request</a>\nNote: For general IT support, please submit your request to Pixel at ithelpdesk@dimagi.com. This wiki lists who to reach out to for each of the tools: <a href=\"https://dimagi.atlassian.net/wiki/spaces/internal/pages/2145977223/Software+Tools\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://dimagi.atlassian.net/wiki/spaces/internal/pages/2145977223/Software+Tools</a>","callToAction":"Tooling Support","introHtml":"Use this request type for tooling-related requests like access, configuration, or setup work for tools managed by TechOps","icon":10458,"iconUrl":"https://www.support.dimagi.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[424],"key":""},{"id":"797","name":"Vendor/Contractor Engagement Request ","descriptionHtml":"For further details on this request, please refer to this wiki: <a href=\"https://dimagi.atlassian.net/wiki/spaces/internal/pages/3794763806/Vendor+Contractor+Engagement\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://dimagi.atlassian.net/wiki/spaces/internal/pages/3794763806/Vendor+Contractor+Engagement</a>\nNote: It can take up to 2 months to secure a resource from our vendors. The sooner you can submit the request, the sooner we can get started.","callToAction":"Vendor/Contractor Engagement Request ","introHtml":"Use this request when you need support with a vendor/contractor engagement (e.g., sourcing, contracting, or managing the vendor relationship)","icon":10458,"iconUrl":"https://www.support.dimagi.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[423],"key":""},{"id":"796","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10458,"iconUrl":"https://www.support.dimagi.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"799","name":"Internal TechOps Requests","descriptionHtml":"","callToAction":"Internal TechOps Requests","introHtml":"For internal TechOps team use only – not intended for the wider team.","icon":10458,"iconUrl":"https://www.support.dimagi.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"798","name":"Invoice Submission","descriptionHtml":"","callToAction":"Invoice Submission","introHtml":"Use this form to submit invoices. Please ensure all required details and supporting documents are included.","icon":10458,"iconUrl":"https://www.support.dimagi.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""}],"reqGroups":[{"id":423,"name":"Staff Augmentation"},{"id":424,"name":"Tools & IT Support"},{"id":422,"name":"Other"}],"orderMapping":{"423":[797,800],"424":[795,793],"422":[794]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":280,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TECHOPS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MTM3M2E1Yy1mYzdmLTRiOTgtOWJiNS0yODM2NjY0NjBhYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xNzE4NDQwNTExIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4MjY3MzQ1MCwibmJmIjoxNzgyNjcyMjUwLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.kGIXSJcpqLs7M0HRUNArX9wi_-mc7Ohz89cK5QCW1e4","targetCollection":"upload-user-collection--1718440511","endpointUrl":"https://api.media.atlassian.com","clientId":"71373a5c-fc7f-4b98-9bb5-283666460ac9","tokenDurationInMins":20}},"reqCreate":{"id":797,"projectId":10937,"issueType":{"id":"10005","name":"Task"},"form":{"name":"Vendor/Contractor Engagement Request ","descriptionHtml":"For further details on this request, please refer to this wiki: <a href=\"https://dimagi.atlassian.net/wiki/spaces/internal/pages/3794763806/Vendor+Contractor+Engagement\" class=\"external-link\" rel=\"nofollow noreferrer\">https://dimagi.atlassian.net/wiki/spaces/internal/pages/3794763806/Vendor+Contractor+Engagement</a>\n\nNote: It can take up to 2 months to secure a resource from our vendors. The sooner you can submit the request, the sooner we can get started.","callToAction":"Vendor/Contractor Engagement Request ","intro":"Use this request when you need support with a vendor/contractor engagement (e.g., sourcing, contracting, or managing the vendor relationship)","instructions":"For further details on this request, please refer to this wiki: <a href=\"https://dimagi.atlassian.net/wiki/spaces/internal/pages/3794763806/Vendor+Contractor+Engagement\" class=\"external-link\" rel=\"nofollow noreferrer\">https://dimagi.atlassian.net/wiki/spaces/internal/pages/3794763806/Vendor+Contractor+Engagement</a>\n\nNote: It can take up to 2 months to secure a resource from our vendors. The sooner you can submit the request, the sooner we can get started.","icon":10458,"iconUrl":"https://www.support.dimagi.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"One of the TechOps services we provide to business divisions is managing specific vendors and outsourced resources to help augment the tech team. Please fill out this form if you like to request outsourcing resource(s) for your team.","descriptionHtml":"One of the TechOps services we provide to business divisions is managing specific vendors and outsourced resources to help augment the tech team. Please fill out this form if you like to request outsourcing resource(s) for your team.","required":true,"displayed":false,"presetValues":["Vendor/Contractor Engagement Request "]}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/280/create/797","requestValidateBaseUrl":"/servicedesk/customer/portal/280/validate/797","calendarParams":{"firstDay":0,"date":"2026-06-28T14:44:10-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MTM3M2E1Yy1mYzdmLTRiOTgtOWJiNS0yODM2NjY0NjBhYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0xNzE4NDQwNTExIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc4MjY3MzQ1MCwibmJmIjoxNzgyNjcyMjUwLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.kGIXSJcpqLs7M0HRUNArX9wi_-mc7Ohz89cK5QCW1e4","targetCollection":"upload-user-collection--1718440511","endpointUrl":"https://api.media.atlassian.com","clientId":"71373a5c-fc7f-4b98-9bb5-283666460ac9","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":8320031961214043,"updated":"2026-01-05T11:12:11.676Z","publish":{"jira":{"issueRequestTypeIds":[],"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[797],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":8320031961214043,"name":"Vendor/Contractor Engagement Request ","submit":{"lock":false,"pdf":false},"templateFormUuid":"4ef5b263-ccc2-43fa-9043-b0f9a14f936a"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"676b4a20-2199-4bd7-86ae-72b02b967986"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":21},"layout":"default","localId":"df89e278-d30c-4d61-a8d9-1716e45a9c8c"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"d7367dc3-e497-46be-919b-ab7656a96089"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"d4b5ac72-487d-4fe0-b8d1-63b2aa59dace"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"13e622c5-1e3c-435b-b980-cf2b53698b16"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"394c1642-3f65-4288-8b48-3501bac0cd84"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"19":{"type":"tl","label":"Please include any additional information below (optional)","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"15":{"type":"rt","label":"Job Description for the role","description":"Please share the link to the JD. If not available, elaborate on the role and skill set required. Also, specify any requirements for their location and time zone, or the minimum time overlap needed with the team","validation":{"rq":true},"choices":[],"questionKey":""},"22":{"type":"at","label":"Attachments (optional)","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"13":{"type":"tl","label":"What is your budget for this role?","description":"Depending on the budget, we can work with different vendors to try to get you the resourcing that better meets your needs. Note, a higher budget allocation usually generates better quality. Note, check with your EM or Tech Lead if unsure about the budget.","validation":{"rq":true},"choices":[],"defaultAnswer":{"text":""},"questionKey":""},"21":{"type":"cs","label":"Experience level ","description":"Select the experience level that best matches the role requirements.","validation":{"rq":false},"choices":[{"id":"1","label":"1-3 years - Junior","other":false},{"id":"2","label":"3-5 - Mid to Senior","other":false},{"id":"3","label":"5+ - Senior","other":false}],"questionKey":""},"20":{"type":"tl","label":"What is the duration for which the resource is needed, and when do you need the person to join your team?","description":"Please also note if this is: a fixed-term engagement, extendable based on performance or funding","validation":{"rq":true},"choices":[],"questionKey":""}}},"uuid":"4ef5b263-ccc2-43fa-9043-b0f9a14f936a"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":8320031961214043,"updated":"2026-01-05T11:12:11.676Z","publish":{"jira":{"issueRequestTypeIds":[],"newIssueIssueTypeIds":[],"newIssueRequestTypeIds":[],"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[797],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":8320031961214043,"name":"Vendor/Contractor Engagement Request ","submit":{"lock":false,"pdf":false},"templateFormUuid":"4ef5b263-ccc2-43fa-9043-b0f9a14f936a"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"676b4a20-2199-4bd7-86ae-72b02b967986"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":21},"layout":"default","localId":"df89e278-d30c-4d61-a8d9-1716e45a9c8c"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"d7367dc3-e497-46be-919b-ab7656a96089"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"d4b5ac72-487d-4fe0-b8d1-63b2aa59dace"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":19},"layout":"default","localId":"13e622c5-1e3c-435b-b980-cf2b53698b16"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"394c1642-3f65-4288-8b48-3501bac0cd84"}},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"19":{"type":"tl","label":"Please include any additional information below (optional)","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"15":{"type":"rt","label":"Job Description for the role","description":"Please share the link to the JD. If not available, elaborate on the role and skill set required. Also, specify any requirements for their location and time zone, or the minimum time overlap needed with the team","validation":{"rq":true},"choices":[],"questionKey":""},"22":{"type":"at","label":"Attachments (optional)","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"13":{"type":"tl","label":"What is your budget for this role?","description":"Depending on the budget, we can work with different vendors to try to get you the resourcing that better meets your needs. Note, a higher budget allocation usually generates better quality. Note, check with your EM or Tech Lead if unsure about the budget.","validation":{"rq":true},"choices":[],"defaultAnswer":{"text":""},"questionKey":""},"21":{"type":"cs","label":"Experience level ","description":"Select the experience level that best matches the role requirements.","validation":{"rq":false},"choices":[{"id":"1","label":"1-3 years - Junior","other":false},{"id":"2","label":"3-5 - Mid to Senior","other":false},{"id":"3","label":"5+ - Senior","other":false}],"questionKey":""},"20":{"type":"tl","label":"What is the duration for which the resource is needed, and when do you need the person to join your team?","description":"Please also note if this is: a fixed-term engagement, extendable based on performance or funding","validation":{"rq":true},"choices":[],"questionKey":""}}},"uuid":"4ef5b263-ccc2-43fa-9043-b0f9a14f936a"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"appName\":\"\",\n \"connectToForgeMigration\": {\n \"defined\": false,\n \"willMigrateToForgeBeforeEOS\": \"UNDECIDED\",\n \"migrationGuideUrl\": \"\"\n },\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/280?xdm_e=https%3A%2F%2Fwww.support.dimagi.com&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI0NjY2MWY1MWJmYzUyOTlmYWZlNmRiMDJiMzljOWZiNzJkY2QxNDQyMGFjMzFiYzVhNWRmNjBlYzdmZTQxM2VkIiwiaXNzIjoiNTRmZTExZjYtMzcyZS0zNTJkLWE1YmItNjI1N2MxZmZmZGI0IiwiY29udGV4dCI6e30sImV4cCI6MTc4MjY3MzE1MCwiaWF0IjoxNzgyNjcyMjUwfQ.RnLnXubPCIr9gfmU5tHieQ3cicyTpg-r4mOotngeuhU\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjU0ZmUxMWY2LTM3MmUtMzUyZC1hNWJiLTYyNTdjMWZmZmRiNCIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL2RpbWFnaS5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC93d3cuc3VwcG9ydC5kaW1hZ2kuY29tIn0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJURUNIT1BTIiwiaWQiOiIxMDkzNyJ9fX0sImV4cCI6MTc4MjY3MzE1MCwiaWF0IjoxNzgyNjcyMjUwfQ.o_MhWKxBrx9Xw412qpCnzinaL_GFmy2WF4ExNIkJync\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://dimagi.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://www.support.dimagi.com\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"TECHOPS\\\",\\\"id\\\":\\\"10937\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"TECHOPS\\\",\\\"project.id\\\":\\\"10937\\\",\\\"servicedesk.serviceDeskId\\\":\\\"280\\\",\\\"servicedesk.requestTypeId\\\":\\\"797\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://www.support.dimagi.com\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}