Jira Service Management

{"xsrfToken":"c668233bd50e48fe18399467fe9ac6926f096c30_lout","branding":{"id":"12","key":"ushdata","name":"USH Data & Analytics","portalBaseUrl":"/servicedesk/customer/portal/12"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/4101635b-fab4-4ef0-b64e-2f33a0edc215/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MTM3M2E1Yy1mYzdmLTRiOTgtOWJiNS0yODM2NjY0NjBhYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQxMDE2MzViLWZhYjQtNGVmMC1iNjRlLTJmMzNhMGVkYzIxNSI6WyJyZWFkIl19LCJleHAiOjE3Mzc4MTk3NTYsIm5iZiI6MTczNzgxOTE1Nn0.jpca2e897yzFvc9psjRQE1xaK-wct4z8U3TZjJw6WEg&client=71373a5c-fc7f-4b98-9bb5-283666460ac9&mode=fit","logoId":"4101635b-fab4-4ef0-b64e-2f33a0edc215","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Dimagi Help Center","sharedPortalName":"Home","userInitialAnnouncementHeader":"Want more?","userInitialAnnouncementMessageWiki":"<p>To join our ever-growing community of app-builders, implementers, and developers, visit our forum, <a href=\"https://forum.dimagi.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here</a>!</p>\n<p>To check on the current status of our services, check out our statuspage, <a href=\"https://status.commcarehq.org/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here</a>!</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Dimagi Help Center","sharedPortalName":"Home","announcementHeader":"Want more?","announcementMessage":"To join our ever-growing community of app-builders, implementers, and developers, visit our forum, [here|https://forum.dimagi.com/]!\n\nTo check on the current status of our services, check out our statuspage, [here|https://status.commcarehq.org/]!\n\n","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#f58220","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1da4505d-043a-4494-b7b7-e7f61049139d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MTM3M2E1Yy1mYzdmLTRiOTgtOWJiNS0yODM2NjY0NjBhYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFkYTQ1MDVkLTA0M2EtNDQ5NC1iN2I3LWU3ZjYxMDQ5MTM5ZCI6WyJyZWFkIl19LCJleHAiOjE3Mzc4MTk3NTYsIm5iZiI6MTczNzgxOTE1Nn0.1z26GQfvgkHni7YNDq0asL_VMyj-PIwucBvzEQXIGRg&client=71373a5c-fc7f-4b98-9bb5-283666460ac9&height=300&mode=fit","bannerMediaApiFileId":"1da4505d-043a-4494-b7b7-e7f61049139d","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"12","key":"ushdata","projectId":10207,"serviceDeskId":12,"name":"USH Data & Analytics","description":"<p>Welcome! You can raise a request for the USH Data & Analytics team using the options provided. To report an urgent issue, please contact USH support (support@dimagi.com).</p>","portalBaseUrl":"/servicedesk/customer/portal/12","onlyPortal":false,"reqTypes":[{"id":"73","name":"Colorado BHA Analytics Project Requirements","descriptionHtml":"","callToAction":"Colorado BHA Analytics Project Requirements","introHtml":"<p>New requirements and general inquires from the Colorado BHA Analytics project team</p>","icon":10562,"iconUrl":"https://www.support.dimagi.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10562","groups":[13],"key":""},{"id":"75","name":"Data Platform General Inquiries","descriptionHtml":"","callToAction":"Data Platform General Inquiries","introHtml":"<p>Don't see what you're looking for, use this option for general requests or inquiries.</p>","icon":10562,"iconUrl":"https://www.support.dimagi.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10562","groups":[13],"key":""},{"id":"74","name":"Data Platform User Provisioning","descriptionHtml":"","callToAction":"Data Platform User Provisioning","introHtml":"<p>This includes user provisioning, deprovisioning and change requests. The general inquiries option should not be used for troubleshooting user access issues.</p>","icon":10562,"iconUrl":"https://www.support.dimagi.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10562","groups":[13],"key":""},{"id":"76","name":"Tuba City CICT Analytics Project Requirements","descriptionHtml":"","callToAction":"Tuba City CICT Analytics Project Requirements","introHtml":"<p>New requirements and general inquires from the Tuba City CICT Analytics project team</p>","icon":10562,"iconUrl":"https://www.support.dimagi.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10562","groups":[13],"key":""},{"id":"72","name":"Email","descriptionHtml":"","callToAction":"Email","introHtml":"<p>Request received via support@dimagi.com</p>","icon":10492,"iconUrl":"https://www.support.dimagi.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"70","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://www.support.dimagi.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""}],"reqGroups":[{"id":13,"name":"D&A"}],"orderMapping":{"13":[75,74,73,76]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":12,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"USHDATA","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MTM3M2E1Yy1mYzdmLTRiOTgtOWJiNS0yODM2NjY0NjBhYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIwNyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzc4MjAzNTYsIm5iZiI6MTczNzgxOTE1Nn0.mtA3EZb8FgVvDl9qwBDk38T63dennyrAufay9MtCzH8","targetCollection":"upload-project-10207","endpointUrl":"https://api.media.atlassian.com","clientId":"71373a5c-fc7f-4b98-9bb5-283666460ac9","tokenDurationInMins":20}},"reqCreate":{"id":73,"projectId":10207,"form":{"name":"Colorado BHA Analytics Project Requirements","descriptionHtml":"","callToAction":"Colorado BHA Analytics Project Requirements","intro":"<p>New requirements and general inquires from the Colorado BHA Analytics project team</p>","instructions":"","icon":10562,"iconUrl":"https://www.support.dimagi.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10562","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary of Requirement","description":"This field will serve as the name of the ticket, so keep it concise!","descriptionHtml":"<p>This field will serve as the name of the ticket, so keep it concise!</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description of Requirement","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/12/create/73","requestValidateBaseUrl":"/servicedesk/customer/portal/12/validate/73","calendarParams":{"firstDay":0,"date":"2025-01-25T10:32:36-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MTM3M2E1Yy1mYzdmLTRiOTgtOWJiNS0yODM2NjY0NjBhYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIwNyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzc4MjAzNTYsIm5iZiI6MTczNzgxOTE1Nn0.mtA3EZb8FgVvDl9qwBDk38T63dennyrAufay9MtCzH8","targetCollection":"upload-project-10207","endpointUrl":"https://api.media.atlassian.com","clientId":"71373a5c-fc7f-4b98-9bb5-283666460ac9","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/12?xdm_e=https%3A%2F%2Fwww.support.dimagi.com&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIxZTQwNGE1MTQxNDdiMGFjYmYzOGY2MDVjYjlmNTJjZWY0M2M0YjhkYWM2NGJlMTE4YzEwNjY3NTc3OTAwODI5IiwiaXNzIjoiNTRmZTExZjYtMzcyZS0zNTJkLWE1YmItNjI1N2MxZmZmZGI0IiwiY29udGV4dCI6e30sImV4cCI6MTczNzgyMDA1NiwiaWF0IjoxNzM3ODE5MTU2fQ.s8MCAQXTtLblrGXfhMBB-pDjeCoUwZ1AEmTvHIBPBQQ\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjU0ZmUxMWY2LTM3MmUtMzUyZC1hNWJiLTYyNTdjMWZmZmRiNCIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvZGltYWdpLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL3d3dy5zdXBwb3J0LmRpbWFnaS5jb20ifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IlVTSERBVEEiLCJpZCI6IjEwMjA3In19fSwiZXhwIjoxNzM3ODIwMDU2LCJpYXQiOjE3Mzc4MTkxNTZ9.awObgTAnaAWcU48SngHpUezBo6fG5Rp05lON2qBtsME\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://dimagi.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://www.support.dimagi.com\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"USHDATA\\\",\\\"id\\\":\\\"10207\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"USHDATA\\\",\\\"project.id\\\":\\\"10207\\\",\\\"servicedesk.serviceDeskId\\\":\\\"12\\\",\\\"servicedesk.requestTypeId\\\":\\\"73\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://www.support.dimagi.com\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}